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Course
1. Call Greeting
1. Call Greeting
How to properly answer the phone.
2. Booking Call - 3 Questions
2. Booking Call - 3 Questions
To begin a booking call, we ask three questions.
Accountability Training
Accountability Training
Booking Script
Booking Script
Call Center Holiday Gift Card Training
Call Center
Call Center Holiday Gift Card Training
Gift Card Training including BOGO
Call Center Training
Call Center
Call Center Training
Call Center Training 5/2/23
Call Center
Call Center Training 5/2/23
Please watch the training and reach out with any questions. Feel free to reference the presentation on the Call Center Dashboard in Smartsheet under Training Materials.
Career Path & Compensation for Management
Career Path & Compensation for Management
Christmas in July Gift Card Review
Christmas in July Gift Card Review
Code of ethics
Call Center
Code of ethics

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